I had a few interesting “situations” this week. All were slightly uncomfortable, all tested me, all made me angry (at least for a fleeting moment) but all, at the end of the day, were great learning experiences.
What I have learned is that it is precisely in that incredibly frustrating, perhaps fed-up or awkward moment that we (or at least I) have to step outside of ourselves and see things for what they are rather than blow this up into the biggest deal ever. More than that, we need to remember that this instant, while not so much fun, is a lesson, sometimes a very valuable one.
For me, another reminder I constantly need to give myself is that no matter what, it’s not personal. Instead of letting my emotions get out of control, I try to tell myself that this is about business, and about the other person, and their needs, frustrations and issues. Instead of taking it to heart, I try to learn from it and, at least emotionally, walk away.
This all got me thinking about when business is personal and when it is totally on the other end of the spectrum and completely not personal. Read my “Art of the Relationship” tips in earlier Blog postings and let me know what you think.
